A devastated mum whose son was killed in a car crash four years ago, is struggling to move on because she is still waiting to be transferred from her home which overlooks the scene of the tragic accident.
Michelle Lee Sang has repeatedly asked Wandle Housing Association if she can be moved from her property in Merton Road, South Norwood, as her front room looks over Tennison Bridge where her son, Jemel Atere-Roberts, died.
The association has said there are not enough four bedroom houses in the area to accommodate Michelle's request and there are other tenants on the transfer list who will be considered before her because their cases have a higher priority.
Michelle said she finally received a transfer notice in November last year and was told she would be moved within 12 weeks. Despite this, on February 1, the fourth anniversary of her son's death, the family were still living in the same house.
"Now they are telling me that it might not happen until March," she said.
The daily reminder of the accident is so painful Michelle, 42, cannot bear to go into her front room and keeps the curtains firmly shut.
Jemel, 19, was the front seat passenger in a BMW that crashed head-on with a single decker bus on the bridge at Tennison Road late on February 1, 2004.
The car had been speeding when it veered on to the wrong side of Tennison Road.
Cheyenne Stewart, the driver, two other passengers and the bus driver were all injured.
In February 2005 Stewart was jailed for two years for causing Jemel's death by dangerous driving.
Peter Mulloy, the housing services director at Wandle Housing, said: "We really do wish to help our residents but it is difficult for us to find her a house in the area that she might want.
"It would be desirable to have a further discussion with her and get her to expand her area of choice."
Michelle's family gathered on the fourth anniversary of Jemel's death. "We went to the bridge and put flowers there and we also visited him in the cemetery. My daughter who is now 14 spent the whole day bawling her eyes out, she just wants her brother," she said.
"Living here is just so hard. Sometimes I have good days, sometimes I have bad days and I just can't go out. The kids are getting frustrated. I want to move on, I would like to be settled somewhere else and try and get back to some form of normality."
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