Royal Mail bosses have agreed to an urgent meeting to discuss the poor standard of service in Streatham.

The meeting, which is being held on Friday, March 5, was called by Chris Nicholson, the Liberal Democrat parliamentary candidate for Streatham. He said he will use the meeting to highlight problems in the area and ask Royal Mail how they plan to improve.

Residents have becoming increasingly frustrated by the service, which has struggled to recover from last year's postal strikes.

Matt Enion, 39, of Kings Avenue said: "I have had all sorts of things going missing including a court document relating to a council parking fine."

Mr Enion said he was unable to contest the ticket becuase the original notice was lost in the post. As a result he is now facing a fine of nearly £200 unless he wants to risk the expense of a court battle.

Residents have also complained that their post is irregular and delayed.

Mike Morfey,66,of Glenister Park Road, said: "One day there will be no post and then this morning my wife and I had 20 to 25 items delievered."

Thomas Bolton, 35, of Hopton Road, said: "The service hasn't returned to normal since the postal strikes and is effectively unusable. It's not the service we are paying for."

An undercover Dispatches programme shown on Channel 4 on Monday February 8, revealed that poorly-trained agency staff were being used to service parts of Streatham.

Mr Nicholson said: "The Channel 4 investigation was deeply worrying and helps explain why so much mail is going missing and being misdelivered."

"It is very clear that the Royal Mail in this area is not delivering the standard of service which residents deserve."

A Royal Mail spokesperson confirmed a meeting had been arranged with the senior manager in charge of deliveries for the area.

He said: "We are not aware of any recent issues in relation to the local mail service although of course there were problems during last year's industrial action.

"We continue to monitor the mail service for our customers and will be happy to discuss the matter at our forthcoming meeting."