I am a widow of 61 who has trouble getting out and about. My son helps me where he can, but otherwise I need the use of taxis as I am a bit unstable on my legs.

I use the car service in Abbotsbury Road, formerly known as Prontos.

I wish to commend all the people I come into contact with there, for being such a friendly and reliable bunch.

I mostly use them to take me from home and into Morden so I can get my food shopping from Sainsbury's.

They usually wait for me to go round and then bring me back home.

In this world we live in today it is quite rare to be able to say thank you but that is what I want to do, to all the guys (from the controllers to all the drivers) for helping me and being so friendly and understanding.

BRENDA BARRETT Langdon Walk Morden